Howe Caverns (Visit this link)
Howe Caverns is a premier attraction which provides unparalleled cavern adventures designed to enlighten, entertain, and educate. We are a caring corporation which is accountable, responsible, courteous, honest, and helpful to our guests, shareholders, employees, and local community. We diligently recruit and train our employees to develop the skills and standards of performance necessary to insure extraordinary customer service. We will operate on a sound financial basis of profitable growth and enhance shareholder value. We are committed to preserving and conserving our natural wonder for the benefit of future generations.
Howe Caverns places high value on its local, national, and international reputation and image. Howe Caverns dedicates significant human and financial resources to ensure the achievement of the high standards of tradition and wholesomeness which we have established for ourselves. To preserve, protect, and enhance our more than 70-year reputation as a premier, wholesome, family-oriented natural attraction, Howe Caverns will adhere to its core values and goals and present an image which is traditional, attractive, and inviting to the general public. The Howe Caverns image is represented by (1) the physical appearance of our facilities and employees; (2) the presentation of our invitation through advertising; (3) delivery of the goods and services we provide to our guests.
The Howe Caverns family is not only a tradition but a hallmark. Formed in 1927, Howe Caverns, Inc. reopened to the public much in its current condition on Memorial Day weekend of 1929, a public company owned by shareholders. General Manager John D. Sagendorf reports to a Board of Directors. The organization is divided into six departments, with one or more managers overseeing the facilities around the 400-acre estate. Howe Caverns, Inc. operates with its Vision, Mission, and Image statements in mind.
Working with approximately 18 year-round employees, the Company grows its staff to nearly 200 seasonally. Like many tourist attractions, our busiest months are July and August. We spend over 10 hours with new employees in an Orientation program, which evolves into a year-round training program for all staff to participate. Our strong commitment to service extends to the partnership we forge with our employees.
http://www.howecaverns.com
|
|
|